Individuals reservations: +386 1 513 7000
Email: info@m-hotel.si
Group reservations: +386 1 513 7020
Email: agency@m-hotel.si or info@m-hotel.si
By proceeding with the reservation you accept the following Terms and Conditions:
RATES
The rates quoted are based on your period of stay.
Rates are subject to change as a result of demand.
Rates quoted are in EUR.
Rates include VAT.
Rates do not include City tax.
Rates include self-service breakfast.
ELIGIBLE AGE FOR CHECK-IN
You must be at least 18 years of age to check-in and register for a room.
Younger than 18 years must be accompanied by parent or legal guardian which include teachers, trainers and similar.
Registration of younger then 18 years can be rejected by M hotel employee in case of doubt in legal companion.
Guest registration can be rejected.
This rule applies to the guest who previously stayed in the hotel and the hotel had a bad experience with him/her:
- the guest caused damage to the hotel or to the another guest,
- the guest was caught in illegal acts
- and similar.
CHECK-IN AND CHECK-OUT TIME
Working hours:
- Hotel is open 24/7
Check-in time is from 2:00pm and checkout time is by 11:00am.
A valid identification document with picture is required at check-in.
EARLY ARRIVAL AND LATE DEPARTURE
Early check in and late check out are on request.
We charge early check in or late check out 50 EUR per room.
Please contact front office desk for availability of early check in or late check out.
Guest can leave luggage in our storage free of charge.
Individual reservations:
Reservations are valid if they are made by e-mail or internet reservation systems.
Group reservations:
Valid only for reservation made by email.
10 persons or more with the same arrival and departure pattern is considered a group and must be booked via our dedicated group reservations team.
If one person makes reservation for more than 10 people and is not addressed on group's mail, this reservation can be rejected.
Payment for individuals:
Reservation made by internet reservation systems or walk in reservations:
- Payment on reception desk at check in or prior with Credit Card.
- Nonrefundable reservations: has to be paid at the time of reservation and we do not return money.
Payment for groups:
Payment in advance, 15 days before check in.
Payment: bank transfer or Credit Card.
CREDIT CARD CONFIRMATION
A valid credit card is required for all reservations to secure your reservation.
The Hotel accepts Credit or Debit cards: Visa, MasterCard, American Express, Diners, JCB, and Maestro.
CANCELLATION POLICY
Individual reservations
1 day stay:
- 2 days before arrival – cancellation free of charge
Group reservations:
Cancellations up to 45 days before arrival no charge
Cancellations from 44 days to 30 days before arrival 50% of total booking
Cancellations from 29 days to 14 days before arrival 75% of total booking
Cancellations from 14 days to arrival 100% of total booking
Children:
Until 3 years free of charge
From 3-6 years - 30% discount
Pets:
Dog and cats allowed: we charge 20 EUR per pet per day.
Intellectual property
The trademarks, trade names, logos, service marks and trade dress displayed on our website are registered and owned at common law by us. You are not permitted to use or license the use of any of the same.
Email: info@m-hotel.si
Group reservations: +386 1 513 7020
Email: agency@m-hotel.si or info@m-hotel.si
By proceeding with the reservation you accept the following Terms and Conditions:
RATES
The rates quoted are based on your period of stay.
Rates are subject to change as a result of demand.
Rates quoted are in EUR.
Rates include VAT.
Rates do not include City tax.
Rates include self-service breakfast.
ELIGIBLE AGE FOR CHECK-IN
You must be at least 18 years of age to check-in and register for a room.
Younger than 18 years must be accompanied by parent or legal guardian which include teachers, trainers and similar.
Registration of younger then 18 years can be rejected by M hotel employee in case of doubt in legal companion.
Guest registration can be rejected.
This rule applies to the guest who previously stayed in the hotel and the hotel had a bad experience with him/her:
- the guest caused damage to the hotel or to the another guest,
- the guest was caught in illegal acts
- and similar.
CHECK-IN AND CHECK-OUT TIME
Working hours:
- Hotel is open 24/7
Check-in time is from 2:00pm and checkout time is by 11:00am.
A valid identification document with picture is required at check-in.
EARLY ARRIVAL AND LATE DEPARTURE
Early check in and late check out are on request.
We charge early check in or late check out 50 EUR per room.
Please contact front office desk for availability of early check in or late check out.
Guest can leave luggage in our storage free of charge.
Individual reservations:
Reservations are valid if they are made by e-mail or internet reservation systems.
Group reservations:
Valid only for reservation made by email.
10 persons or more with the same arrival and departure pattern is considered a group and must be booked via our dedicated group reservations team.
If one person makes reservation for more than 10 people and is not addressed on group's mail, this reservation can be rejected.
Payment for individuals:
Reservation made by internet reservation systems or walk in reservations:
- Payment on reception desk at check in or prior with Credit Card.
- Nonrefundable reservations: has to be paid at the time of reservation and we do not return money.
Payment for groups:
Payment in advance, 15 days before check in.
Payment: bank transfer or Credit Card.
CREDIT CARD CONFIRMATION
A valid credit card is required for all reservations to secure your reservation.
The Hotel accepts Credit or Debit cards: Visa, MasterCard, American Express, Diners, JCB, and Maestro.
CANCELLATION POLICY
Individual reservations
1 day stay:
- 2 days before arrival – cancellation free of charge
Group reservations:
Cancellations up to 45 days before arrival no charge
Cancellations from 44 days to 30 days before arrival 50% of total booking
Cancellations from 29 days to 14 days before arrival 75% of total booking
Cancellations from 14 days to arrival 100% of total booking
Children:
Until 3 years free of charge
From 3-6 years - 30% discount
Pets:
Dog and cats allowed: we charge 20 EUR per pet per day.
Intellectual property
The trademarks, trade names, logos, service marks and trade dress displayed on our website are registered and owned at common law by us. You are not permitted to use or license the use of any of the same.